How to Connect Webhooks with Jira Service Management
The integration will allow you to get new leads from Webhooks and transfer them to Jira Service Management for create request. This way you can automate the process of processing data from the Webhooks using Jira Service Management as efficiently as possible.
Let's go through the entire Webhooks with Jira Service Management setup steps together!
Navigation:
1. What will integration Webhooks with Jira Service Management do?
2. How to connect Webhooks account?
3. How to connect Jira Service Management account?
4. How to setup data transfer from Webhooks to Jira Service Management?
5. An example of the data that will be sent to your Jira Service Management.
6. Auto-update.
To start setup new connection, click "Create connection".
Select a system as the Data Source. In this case, you must specify the Webhooks.
Next, you need to specify the system to which the data from the Webhooks will be transferred. In this case, you must specify Jira Service Management.
The next step is to select Webhooks account from which SaveMyLeads get leads.
If there are no accounts connected to the system, click "Connect account".
If desired, you can change its name or simply click "Continue".
When the connected account is displayed in the "active accounts" list, select it for further work.
Attention! If your account is in the "inactive accounts" list, check your access to this account!
Next, you need to copy the "URL for receiving data", click "Continue" and go to your account, that supports data transfer via Webhooks.
For the example work in this help, we will copy this link and go to the Kajabi account, setup an publication for transferring data via Webhooks.
You can do the same on any other system that supports Webhooks.
Go to the "Sales" - "Offers" tab, then select the publication from which you want to Data Destination.
Click on three dots and select "Webhooks".
In the "Purchase Webhook URL" field, paste the link you copied earlier from the SaveMyLeads system. After that, click "Send Test" to create a test event in the Kajabi system.
If you don't see the "Send test" button, click "Save" and go to the "Webhooks" section again.
The next step is to select Jira Service Management account to which leads will be sent.
If there are no accounts connected to the system, click "Connect account".
Specify your username and password for your Jira Service Management personal account and grant all permissions to work with this account.
When the connected account is displayed in the "active accounts" list, select it for further work.
Attention! If your account is in the "inactive accounts" list, check your access to this account!
Now you need to assign variables to the required fields to send data to Jira Service Management.
Now you need to select the Project and Request type from the drop-down list.
Then select the required Webhooks data, click on the parameter and it will be assigned to the selected Jira Service Management field.
In this section, the fields will be assigned according to the template. You can completely change it or leave it as is.
Click "Continue" when you're done with assigning fields.
Now you can see Test data.
Click "Send test data to Jira Service Management" and check your Jira Service Management.
If something does not suit you, click "Back" and go back one step.
In order for data from Webhooks to be transferred multi-venously to Jira Service Management, click "Finish setup".
On the main screen, click on the gear icon to select name of the connection and select a group for it, if necessary.
When the slider is in the position as shown in the picture - auto-update works. If you want to disable communication, click this slider.
This completes the integration setup between Webhooks and Jira Service Management! See how easy it is!?
Now you don't have to worry, SaveMyLeads will do everything on its own!