Having your Facebook Ads account blocked can be a major setback for any business relying on social media marketing. This guide will walk you through the essential steps to unblock your account, ensuring you can resume your advertising campaigns as quickly as possible. From understanding the reasons behind the block to contacting Facebook support, we've got you covered.
Check Ad Account Status
Before taking any steps to unblock your Facebook Ads account, it is crucial to check its current status. This will help you understand the reason behind the block and determine the appropriate course of action. To do this, follow these steps:
- Log in to your Facebook account and navigate to the Ads Manager.
- Click on the "Account Overview" tab to see the status of your ad account.
- Look for any notifications or alerts that indicate why your account has been blocked.
- Review the "Account Quality" section to identify any policy violations or issues.
- If available, click on the "Request Review" button to appeal the block.
By checking the status of your ad account, you can gather essential information about the block. This will not only help you understand the issue but also prepare you for the next steps in the unblocking process. Make sure to document any relevant details for reference during your appeal.
Identify Reason for Block

Understanding why your Facebook Ads account has been blocked is the first crucial step towards resolving the issue. Facebook typically blocks accounts for reasons such as violating their advertising policies, unusual account activity, or suspicious payment methods. To identify the specific reason, start by reviewing any notifications or emails from Facebook, which often provide details about the block. Additionally, access your account's Ads Manager to check for any alerts or warnings that could indicate the cause.
If the reason remains unclear, consider using tools and services that can help streamline the process. For instance, SaveMyLeads can automate the integration of your Facebook Ads account with various CRM systems, ensuring all your data is synchronized and potentially highlighting any discrepancies that might have led to the block. By thoroughly investigating and understanding the reason behind the block, you can take appropriate steps to rectify the issue and prevent it from happening again in the future.
Submit Appeal

If your Facebook Ads account has been disabled, submitting an appeal is a crucial step to regain access. The appeal process allows you to provide additional information and explain why your account should be reinstated. Here's a step-by-step guide to help you through the process:
- Log in to your Facebook account and go to the Business Help Center.
- Click on "Contact Support" and select "Get Started."
- Choose "Disabled Ad Account" from the list of issues.
- Fill out the appeal form with accurate and detailed information.
- Attach any relevant documents or screenshots that support your case.
- Submit the form and wait for a response from Facebook's support team.
After submitting your appeal, it may take several days for Facebook to review your case. Be patient and check your email regularly for updates. If your appeal is successful, your account will be reinstated, and you can resume your advertising activities. If not, you may need to explore other options or contact Facebook support for further assistance.
Provide Requested Information

When your Facebook ads account gets blocked, one of the initial steps to regain access is to provide the requested information. Facebook may ask for various details to verify your identity and ensure compliance with their advertising policies. It is crucial to respond promptly and accurately to their requests to expedite the unblocking process.
Failure to provide the necessary information can result in prolonged account suspension or even permanent disabling. Therefore, gather all relevant documents and information before submitting your response. This will help demonstrate your commitment to following Facebook's guidelines and policies.
- Government-issued ID (e.g., passport, driver's license)
- Proof of business (e.g., business license, tax ID)
- Billing information (e.g., recent utility bill)
- Ad account ID and associated email address
- Explanation of recent ad activity
Once you have compiled all the requested information, submit it through the appropriate channels as instructed by Facebook. Ensure that all documents are clear and legible to avoid any delays in the review process. By providing the requested information promptly and accurately, you increase the chances of having your account unblocked swiftly.
- Automate the work with leads from the Facebook advertising account
- Empower with integrations and instant transfer of leads
- Don't spend money on developers or integrators
- Save time by automating routine tasks
Follow Up and Monitor
Once your Facebook Ads account has been unblocked, it’s crucial to continuously monitor its performance and ensure compliance with Facebook's advertising policies. Regularly review your ad campaigns, ad creatives, and targeting settings to ensure they adhere to the guidelines. Set up alerts and notifications to stay informed about any issues or policy violations that may arise, allowing you to address them promptly.
In addition to manual monitoring, consider integrating automation tools to streamline your follow-up process. Services like SaveMyLeads can help automate the transfer of data from your Facebook Ads account to your CRM or other marketing tools, ensuring you never miss critical updates. By leveraging such integrations, you can maintain a proactive approach to managing your ads, swiftly identifying and resolving any potential issues before they escalate. This will help maintain the health of your Facebook Ads account and optimize your advertising efforts over time.
FAQ
How can I find out why my Facebook Ads account was blocked?
What steps should I take to appeal a blocked Facebook Ads account?
How long does it take for Facebook to review my appeal?
Can I prevent my Facebook Ads account from being blocked in the future?
Is there a way to automate the process of monitoring my Facebook Ads account?
SaveMyLeads is a simple and effective service that will help you automate routine tasks and optimize business processes. Stop wasting time uploading leads from Facebook manually – you can do it automatically, saving a lot of time and money. Eliminate routine from workflows and achieve more with minimal investment of money, effort and human resources.