Microsoft has introduced Microsoft 365 Copilot Chat, a rebranded version of its free AI tool for businesses, formerly known as Bing Chat Enterprise. This latest iteration aims to encourage businesses to explore AI tools at work, ultimately prompting them to upgrade to the full Microsoft 365 Copilot subscription at $30 per user per month.
Copilot Chat integrates AI agents directly into the platform, enabling businesses to automate tasks and manage workflows more efficiently. These virtual agents can monitor emails, handle task automation, and provide tailored solutions based on user needs. Users can create and customize these agents using Copilot Studio, leveraging either web-based or work-specific data through the Microsoft Graph framework.
The new pricing model introduces a pay-as-you-go option, calculated based on 'messages' to ensure flexible billing. Generative AI responses cost two messages, while operations requiring Microsoft Graph resources consume 30 messages each. Microsoft equates a single message to one cent, providing businesses with predictable pricing aligned with their existing Azure commitments.
Copilot Chat maintains key functionalities from its predecessor, including document summarization and data analysis. Files can be uploaded for processing, or businesses can access these features natively within Microsoft 365 apps like Word and Excel through a subscription.
Microsoft’s efforts aim to demonstrate the value of Copilot Chat to businesses already reliant on its ecosystem. Despite a complex pricing structure and ongoing debates about the subscription’s worth, the platform has garnered substantial adoption. The company hopes Copilot Chat will further solidify its position in the enterprise AI market, targeting organizations looking for practical and affordable AI tools.
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